1. Introduction
Welcome to Move With Us! Please read our Shipping Policy below to understand how we manage and process your orders.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Our rates are based on the weight and dimensions of your order, as well as the destination. We partner with various carriers to offer the best possible service.
3. Shipment Processing Time
We aim to process all orders are within 2-3 business days although times may vary. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery.
4. International Shipping
We ship to addresses internationally. The full list of available destination countries may vary depending on the product and other factors and can be viewed at the checkout after adding your products to your cart. International shipping rates and delivery times vary depending on the destination. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond original delivery estimates.
5. Customs, Duties, and Taxes
Move With us is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer. Move With Us is not responsible for notifying customers that their item(s) are awaiting the payment of customs duties and taxes. Shipping charges are non-refundable.
6. Shipment Confirmation & Order Tracking
You can expect to receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
7. Returns Policy
For information about our returns policy, please refer to our Returns Policy.
8. Contact Us
If you have any questions regarding your order, please feel free to contact our friendly team via our contact form
here.
